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SupportBee

SupportBee

Sold by : SupportBee

What is SupportBee?

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBee's user-friendly interface helps you efficiently manage customer inquiries. Elevate your customer service experience with SupportBee's intuitive tools.

SupportBee Resources

SupportBee Pricing

To receive a personalized quote

Key Features of SupportBee

  • Email Ticketing
  • Collaborative Ticketing
  • Knowledge Base
  • Customer Portal
  • Canned Responses
  • Custom Fields
  • Ticket Labels
  • Private Notes
  • Ticket Merging
  • Ticket Assignments
  • Service Level Agreements (slas)
  • Automations
  • Custom Workflows
  • Reporting And Analytics
  • Customer Satisfaction Surveys
  • Third Party Integrations
  • Mobile Access
  • Multi Brand Support
  • Customizable Branding
  • Api Access
  • Document Management
  • Email Integration
  • Customer Database
  • Social Media Integration
  • Live Chat System
  • Billing & Invoicing
  • Alerts/escalation
  • Incident Management
  • Service Desk (itil Itsm)
  • Ticket Management
  • Help Desk Management
  • Problem Management
  • Service Level Management
  • Service Level Agreement (sla) Management

Specifications

Company Name icon
Company Name
SupportBee
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email,Phone,Training
Languages Available icon
Languages Available
English

SupportBee FAQ's

The top 5 features of SupportBee include:

  • Email Ticketing
  • Collaborative Ticketing
  • Knowledge Base
  • Customer Portal
  • Canned Responses

SupportBee supports a variety of platforms including: Email, Phone, Training.

SupportBee serves a wide range of businesses including StartUps, SMBs, Enterprises.

The top three competitors of SupportBee are Zoho Desk, MantisBT and HappyFox. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

SupportBee is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of SupportBee

Zoho Desk
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MantisBT
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Freshdesk
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Vtiger CRM
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Salesforce
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Hubspot CRM
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