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Seamless Customer Service

Seamless Customer Service

Sold by : Aspect Software Inc.

What is Seamless Customer Service?

Seamless Customer Service is a solution to optimize your business operations. By consolidating rules, best practices, and administration, our integrated platform simplifies managing self-service and assisted service for prompt resolution of customer inquiries. Deliver exceptional experiences across multiple communication channels with ease. Experience seamless customer service like never before.

Seamless Customer Service Resources

Seamless Customer Service Pricing

To receive a personalized quote

Key Features of Seamless Customer Service

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Customer Relationship Management (crm) Integration
  • Omnichannel Support
  • Workforce Management
  • Call Monitoring
  • Call Scripting
  • Predictive Dialer
  • Skill Based Routing
  • Call Queuing
  • Voice Recognition
  • Callback Scheduling
  • Agent Performance Reporting
  • Customizable Dashboards
  • Multi Language Support
  • Call Whispering
  • Call Barging
  • Quality Management

Specifications

Company Name icon
Company Name
Aspect Software Inc.
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Seamless Customer Service FAQ's

The top 5 features of Seamless Customer Service include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Call Recording
  • Real Time Analytics
  • Customer Relationship Management (crm) Integration

Seamless Customer Service supports a variety of platforms including: Email.

The top three competitors of Seamless Customer Service are Arcane Lite, Aspect Unified IP and Optimized Collections. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Seamless Customer Service is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Seamless Customer Service

Arcane Lite
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Aspect Unified IP
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Optimized Collections
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Aspect Productive Workforce
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Zoho Desk
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UniVersus
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Aspect
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Ozonetel CloudAgent
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