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Optimized Collections

Optimized Collections

Sold by : Aspect Software Inc.

What is Optimized Collections?

Optimized Collections is a solution for maximizing productivity and results in your contact center. With advanced features and centralized management, this powerful platform empowers your team to excel at every level. Say farewell to disjointed processes and hello to seamless success with Optimized Collections. Streamlined, efficient, and effective - it's the ultimate tool for optimizing your collections process.

Optimized Collections Resources

Optimized Collections Pricing

To receive a personalized quote

Key Features of Optimized Collections

  • Automated Dialing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Customizable Scripts
  • Predictive Dialer
  • Interactive Voice Response (ivr)
  • Call Routing
  • Agent Performance Tracking
  • Payment Processing
  • Compliance Management
  • Multi Channel Communication
  • Debt Management Tools
  • Customer Segmentation
  • Call Monitoring
  • Voice Recognition
  • Data Encryption
  • Reporting And Dashboards
  • Workflow Automation
  • Call Disposition Codes
  • Show More

Specifications

Company Name icon
Company Name
Aspect Software Inc.
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

Optimized Collections FAQ's

The top 5 features of Optimized Collections include:

  • Automated Dialing
  • Call Recording
  • Real Time Analytics
  • CRM Integration
  • Customizable Scripts

Optimized Collections supports a variety of platforms including: Email.

The top three competitors of Optimized Collections are Arcane Lite, Aspect Unified IP and Aspect Productive Workforce. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Optimized Collections is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Optimized Collections

Arcane Lite
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Aspect Unified IP
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Aspect Productive Workforce
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Seamless Customer Service
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Zoho Desk
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UniVersus
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Aspect
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Ozonetel CloudAgent
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