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EazeSupport

EazeSupport

Sold by : Mobius Solutions Pvt Ltd

What is EazeSupport?

EazeSupport solution for your customer support needs. Our web-based software is designed specifically for support representatives, offering an intelligent and adaptable platform with seamless integration of various tools. With EazeSupport, your support team will have everything they need to efficiently handle customer queries and provide top-notch assistance. Streamline your help desk experience with EazeSupport.

EazeSupport Pricing

To receive a personalized quote

Key Features of EazeSupport

  • Ticket Management
  • Live Chat Support
  • Knowledge Base
  • Automated Responses
  • Multi Channel Support
  • Customer Feedback
  • Analytics And Reporting
  • Customizable Templates
  • Sla Management
  • Mobile App
  • Integration With CRM
  • Email Support
  • Social Media Integration
  • Ai Powered Chatbots
  • Escalation Management
  • Customer Portal
  • Canned Responses
  • Workflow Automation
  • Agent Performance Tracking
  • Customizable Dashboards
  • Show More

Specifications

Company Name icon
Company Name
Mobius Solutions Pvt Ltd
Website icon
Website
Run On Mobile Browser icon
Run On Mobile Browser
Yes
Available Support icon
Available Support
Email
Languages Available icon
Languages Available
English

EazeSupport Description

EazeSupport is a ticketing and incident management solution for service providers. Our intuitive software is specifically designed to cater to the needs of service providers, making it easier for customers to raise and track tickets through our user-friendly web portal. With customizable workflow rules, you can create unique processes for each customer. Keep track of all open tickets in one central location, allow customers to log in and monitor their tickets, and seamlessly implement SLAs with proactive escalations. You can also assign tasks and collaborate within work groups. Our accessible interface can be accessed from anywhere with internet access, and regular alerts and notifications ensure timely ticket resolution. With multi-lingual support and quick setup, EazeSupport offers a hassle-free experience. Our extensive documentation and administrator support means you can easily access resources such as FAQs, user guides, and documentation for a smooth experience. Trust EazeSupport for efficient and effective incident management and ticket resolution.

EazeSupport FAQ's

The top 5 features of EazeSupport include:

  • Ticket Management
  • Live Chat Support
  • Knowledge Base
  • Automated Responses
  • Multi Channel Support

EazeSupport supports a variety of platforms including: Email.

EazeSupport serves a wide range of businesses including StartUps, SMBs, Mid-Market, Enterprises.

The top three competitors of EazeSupport are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

EazeSupport is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of EazeSupport

Zoho Assist
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Zoho Livedesk
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Zoho Desk
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HappyFox
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eFACiLiTY Helpdesk and Knowledgebase
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Cases App
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SupportBee
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Cayzu
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