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Cases App

Sold by : Apptivo Inc.

What is Cases App?

Cases App, solution that simplifies handling customer issues, delegating tasks to staff for swift resolution, offering timely updates to clients, and seamlessly incorporating cases into project management. Say goodbye to scattered information and hello to streamlined customer service with Cases App. Optimize customer satisfaction and project productivity with this essential software at your fingertips.

Cases App Pricing

To receive a personalized quote

Key Features of Cases App

  • Ticket Management
  • Automated Workflows
  • Customer Database
  • Multi Channel Support
  • Live Chat Integration
  • Email Integration
  • Knowledge Base
  • Self Service Portal
  • Reporting And Analytics
  • Sla Management
  • Customizable Dashboards
  • Mobile App
  • Collaboration Tools
  • Customer Feedback
  • Ai Powered Chatbots
  • Escalation Management
  • Role Based Access Control
  • Third Party Integrations
  • Custom Fields
  • Service Level Agreements
  • Knowledge Management
  • Live Chat
  • Customer Experience Management

Specifications

Cases App FAQ's

The top 5 features of Cases App include:

  • Ticket Management
  • Automated Workflows
  • Customer Database
  • Multi Channel Support
  • Live Chat Integration

Cases App supports a variety of platforms including: Email.

The top three competitors of Cases App are Zoho Assist, Zoho Livedesk and Zoho Desk. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Cases App is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Cases App

Zoho Assist
Zoho Livedesk
Zoho Desk
HappyFox
EazeSupport
eFACiLiTY Helpdesk and Knowledgebase
SupportBee
Cayzu
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