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Aspect Unified IP

Sold by : Aspect Software Inc.

What is Aspect Unified IP?

Unified IP by Aspect solution for modern contact centers. This powerful software transforms traditional call centers with its comprehensive customer contact capabilities, providing a seamless and unified platform. Elevate your customer experience with streamlined operations and enhanced interactions, all made possible by Unified IP's integrated approach. Get ready to revolutionize your call center with Unified IP.

Aspect Unified IP Resources

Aspect Unified IP Pricing

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Key Features of Aspect Unified IP

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Blended Inbound/outbound
  • Multichannel Routing
  • Call Recording
  • Workforce Management
  • Quality Management
  • Real Time Analytics
  • Historical Reporting
  • CRM Integration
  • Omnichannel Support
  • Skill Based Routing
  • Voice Biometrics
  • Speech Analytics
  • Agent Scripting
  • Call Monitoring
  • Callback Management
  • Campaign Management
  • Disaster Recovery
  • Show More

Specifications

Aspect Unified IP FAQ's

The top 5 features of Aspect Unified IP include:

  • Automatic Call Distribution (acd)
  • Interactive Voice Response (ivr)
  • Predictive Dialer
  • Blended Inbound/outbound
  • Multichannel Routing

Aspect Unified IP supports a variety of platforms including: Email.

The top three competitors of Aspect Unified IP are Arcane Lite, Optimized Collections and Aspect Productive Workforce. To find the best fit for your business, compare and evaluate each platform's features, advantages, disadvantages, and other key aspects.

Aspect Unified IP is available exclusively in English, providing a streamlined experience for English-speaking users.

Alternatives of Aspect Unified IP

Arcane Lite
Optimized Collections
Aspect Productive Workforce
Seamless Customer Service
Zoho Desk
UniVersus
Aspect
Ozonetel CloudAgent
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