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List of Best Help Desk Software

Showing 1 - 9 of 9 products

Zoho Desk solution to boost agent productivity, empower managers, and enhance customer experience. With its flexibility and ease-of-use, this affordable software from Zohos extensive range of 45+ business tools simplifies your customer support proces...Read More Zoho Desk

Top Key Features:
Ticket Management Multi Channel Support Automations And Workflows Knowledge Base Customer Self Service Portal Sla Management Customizable Dashboards Advanced Reporting And Analytics Ai And Chatbots Mobile App

MantisBT, a popular and completely free web-based bug tracking tool. Built on PHP, it seamlessly integrates with databases like MySQL, MS SQL, and PostgreSQL, as well as web servers. With its strong features and efficient performance, MantisBT has be...Read More MantisBT

Top Key Features:
Issue Tracking Customizable Workflow Email Notifications Access Control Custom Fields Time Tracking Roadmap And Project Planning Change Log Attachments Search And Filter

HappyFox is a help desk software designed to enhance your customer support experience. It streamlines and tracks customer queries from multiple communication channels, such as email, phone, and social media, through a centralized ticket management sy...Read More HappyFox

Top Key Features:
Ticket Management Automations Customizable Dashboard Knowledge Base Self Service Portal Multi Channel Support Canned Actions Sla Management Reporting And Analytics Asset Management

eFACiLiTYs Helpdesk and Knowledgebase provides a complete solution for managing customer inquiries. This feature utilizes advanced tools to effectively handle and monitor incoming tickets, ensuring efficient support is provided to customers. The modu...Read More eFACiLiTY Helpdesk and Knowledgebase

Top Key Features:
Ticket Management Knowledge Base Self Service Portal Email Integration Sla Management Automated Ticket Routing Customizable Workflows Reporting And Analytics Multi Channel Support Asset Management

Freshdesk solution for exceptional customer service. Our online help desk and customer support software offers all the necessary tools to exceed your customers expectations. With Freshdesk, you can effortlessly delight your customers and foster stron...Read More Freshdesk

Top Key Features:
Ticketing Management Automations Collaboration Self Service Portal Knowledge Base Multi Channel Support Customizable Reports Service Level Agreements (slas) Customer Feedback Mobile App

Vtiger One is a cloud-based CRM solution tailored for small and medium-sized businesses. Our versatile platform includes Sales, Help desk, Marketing, Projects, and Inventory features, all seamlessly integrated with our cutting-edge customer One View...Read More Vtiger CRM

Top Key Features:
Contact Management Sales Automation Customer Support Marketing Automation Project Management Inventory Management Email Integration Calendar & Task Management Document Management Workflow Automation

SupportBee simplifies customer support for your team by transforming emails into a unified platform. With a single inbox for all department emails and automatic ticket tracking, SupportBees user-friendly interface helps you efficiently manage custome...Read More SupportBee

Top Key Features:
Email Ticketing Collaborative Ticketing Knowledge Base Customer Portal Canned Responses Custom Fields Ticket Labels Private Notes Ticket Merging Ticket Assignments

Salesforce is solution for small businesses and startups striving to enhance their customer relationships. Designed with a user-friendly interface and effortless setup and upkeep, it provides a comprehensive sales and support platform that simplifies...Read More Salesforce

Top Key Features:
Lead Management Opportunity Management Contact Management Sales Forecasting Workflow Automation Email Integration Reports And Dashboards Mobile Access File Sync And Share Sales Collaboration

HubSpot CRM, a versatile client management tool designed to help businesses effectively track and manage leads. Featuring a lead scoring system, this software allows sales teams to quickly and efficiently prioritize leads, freeing up time and resourc...Read More Hubspot CRM

Top Key Features:
Contact Management Email Integration Sales Pipeline Management Lead Management Marketing Automation Reporting And Analytics Task Management Document Management Meeting Scheduling Live Chat
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